1d ago

Senior Commerce Customer Success Manager

London, GB
full-timeseniordigital advertising

Tech Stack

Description

You will lead strategic partnerships with Tier-1 retail media networks, driving commercial growth through cross-sell and upsell of PubMatic's commerce solutions, advising on onsite and offsite monetisation strategies, and ensuring partners deliver on committed budgets and Joint Business Plans.

Requirements

  • 5+ years in digital advertising, with at least 2 years focused on Commerce or Retail Media.
  • Advanced programmatic expertise, including SSP/DSP mechanics and Supply Path Optimisation (SPO).
  • Practical experience with identity graphs, RampIDs, clean rooms, and cookieless addressability solutions.
  • Proven commercial track record managing high-value accounts and identifying growth opportunities.
  • Strong analytical and problem-solving skills, with ability to manage multiple complex workstreams.

Responsibilities

  • Lead strategic ownership of Tier-1 commerce and retail media partners, driving commercial growth through cross-sell and upsell of commerce solutions.
  • Proactively identify identity and addressability bottlenecks, collaborating with partners like LiveRamp and InfoSum to maximise audience scale.
  • Advise retailers on onsite and offsite monetisation strategies, including audience extension and advanced retail media activation.
  • Oversee delivery of high-value Joint Business Plans and provide white-glove support for priority buyer activations.
  • Analyse buyer performance to identify revenue leakage, remove spend blockers, and protect quarterly targets.
0 views 0 saves 0 applications