💼 About This Role

You'll be at the forefront of the Warranty Department, fielding calls and questions regarding customers' home warranties. Your work ensures high customer satisfaction and smooth processing of service orders. This role offers professional development and a supportive team environment.

🎯 What You'll Do

• Answer incoming calls on the primary customer service line
• Sort and issue service orders from calls, letters, or emails
• Process Home Orientation walk-through lists and backorders

📋 Requirements

• High School Diploma or equivalent
• 1 year of Customer Service experience

✨ Nice to Have

• Experience in the homebuilding industry

🎁 Benefits & Perks

• 📚 Professional Development Training programs
• 💰 Tuition Reimbursement
• 🏖️ Personal time off
• 🏢 Dress for your Day
• 🌞 Summer Hours

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Interview· 1 hour
3. 3Offer· 1 day

🚩 Heads Up

• Requires lifting 20-25lbs for an office role
• Mentions typing but no software tech stack