19h ago

Customer Service Delivery Advocate

Little Rock, AR

$35.4k-$39.5k / year

full-timemidretail

๐Ÿ’ผ About This Role

You'll deliver vehicles to customers' doors using custom car haulers, providing a seamless car-buying experience. You'll be the face of Carvana, ensuring customer happiness and safe vehicle delivery. This role combines physical activity with customer interaction in a fast-paced environment.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers using custom car haulers
  • Load and unload vehicles onto the hauler
  • Complete customer paperwork and update tracking system
  • Inspect car-hauler for safety and maintenance

๐Ÿ“‹ Requirements

  • 2+ years of customer-facing experience
  • Ability to obtain a Notary within 90 days of employment
  • Physically demanding tasks: lifting up to 50 lbs, walking/standing 8+ hours
  • Valid driver's license with clean driving record

โœจ Nice to Have

  • Experience in automotive or delivery industry
  • Previous role requiring physical labor

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ 100% Company Paid Healthcare Premiums plus Dental and Vision
  • ๐Ÿ’ฐ Performance-Based Compensation with 401(k) match and overtime
  • ๐Ÿ–๏ธ Generous Paid Time Off: 13 days first year, 20 days thereafter
  • ๐ŸŽ“ Tuition Reimbursement and Student Loan Repayment Program
  • ๐Ÿ“ˆ Equity: Carvana Shares and Employee Stock Purchase Plan

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Phone Screenยท 30 min
  2. 2In-Person Interviewยท 1 hour
  3. 3Offerยท 1 week

๐Ÿšฉ Heads Up

  • Shift requirement of 7 days a week with rotating days off
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