19h ago
Customer Service Delivery Advocate
Little Rock, AR
$35.4k-$39.5k / year
full-timemidretail
๐ผ About This Role
You'll deliver vehicles to customers' doors using custom car haulers, providing a seamless car-buying experience. You'll be the face of Carvana, ensuring customer happiness and safe vehicle delivery. This role combines physical activity with customer interaction in a fast-paced environment.
๐ฏ What You'll Do
- Deliver vehicles to customers using custom car haulers
- Load and unload vehicles onto the hauler
- Complete customer paperwork and update tracking system
- Inspect car-hauler for safety and maintenance
๐ Requirements
- 2+ years of customer-facing experience
- Ability to obtain a Notary within 90 days of employment
- Physically demanding tasks: lifting up to 50 lbs, walking/standing 8+ hours
- Valid driver's license with clean driving record
โจ Nice to Have
- Experience in automotive or delivery industry
- Previous role requiring physical labor
๐ Benefits & Perks
- ๐ฅ 100% Company Paid Healthcare Premiums plus Dental and Vision
- ๐ฐ Performance-Based Compensation with 401(k) match and overtime
- ๐๏ธ Generous Paid Time Off: 13 days first year, 20 days thereafter
- ๐ Tuition Reimbursement and Student Loan Repayment Program
- ๐ Equity: Carvana Shares and Employee Stock Purchase Plan
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Phone Screenยท 30 min
- 2In-Person Interviewยท 1 hour
- 3Offerยท 1 week
๐ฉ Heads Up
- Shift requirement of 7 days a week with rotating days off
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