🛠 Tech Stack

💼 About This Role

You'll be a frontline customer service warrior managing inquiries via phone and digital channels for AnyVan. You'll help maintain high Trustpilot ratings by resolving issues quickly and efficiently. This role offers great tools, top-notch training, and growth opportunities.

🎯 What You'll Do

• Manage customer inquiries via phone, WhatsApp, and other channels.
• Resolve issues with focus on retention and positive relationships.
• Keep customer wait times minimal and meet team targets.
• Escalate complex or high-risk issues appropriately.

📋 Requirements

• Typing speed of 30+ words per minute.
• Proficient with G-Suite and digital tools.
• Fluent in English and Spanish.
• Available to work weekends and rotating shifts.

✨ Nice to Have

• Experience in customer service.
• Proactive attitude and ability to multitask.

🎁 Benefits & Perks

• 🎓 Top-tier training to keep you at the top of your game.
• 🚀 Space to grow with internal promotions.
• 💻 Amazing tools and technology to do your best work.
• 🎉 Fun, high-performing team that loves what they do.