💼 About This Role

You'll provide administrative support to the Agent Operations team, ensuring smooth operations across our DRC agent network. You'll oversee a team of administrative officers, manage contracts and supplies, and help scale our financial services mission in Africa.

🎯 What You'll Do

• Support agent and user operations from the head office.
• Manage recruitment, onboarding, and offboarding in agent ops.
• Oversee dispatching and tracking of agent-related supplies.
• Manage contracts and payroll for interim firm staff.

📋 Requirements

• French and English proficiency.
• 3+ years in HR, Admin, or Finance role.
• 1+ year managing a team.
• Data analysis skills (spreadsheets).

✨ Nice to Have

• HR, Admin, Business or Finance graduate degree.
• Experience with agent management in mobile money or fintech.

🎁 Benefits & Perks

• 🏥 Health insurance for you and dependents.
• 👶 26 weeks parental leave for mothers, 4 weeks for fathers.
• 🍽️ Free food and beautiful office space.
• 📱 Airtime reimbursement.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 15 min