🛠 Tech Stack

💼 About This Role

You'll lead the design and execution of the end-to-end customer journey for a fast-growing SaaS platform. You'll drive transformational change across sales, partner, professional services, and customer success operations while partnering with senior leadership. This role offers a chance to shape GTM strategy at a company trusted by millions.

🎯 What You'll Do

• Design and refine end-to-end customer journey processes and playbooks
• Lead managers and ICs across Sales, Partner, PS, and CS Ops teams
• Oversee sales planning, territory design, quota setting, and capacity modeling
• Build and scale operational infrastructure for the partner ecosystem

📋 Requirements

• 10+ years in Revenue Operations, GTM Operations, or related field
• 3+ years of experience leading teams
• Experience managing managers and multi-tiered teams
• Deep fluency in B2B SaaS GTM model including pipeline and renewal forecasting

✨ Nice to Have

• Experience in a PLG or hybrid GTM environment
• Prior experience supporting a partner or channel ecosystem at scale
• Hands-on experience with Salesforce, Gainsight, Clari, or Gong

🎁 Benefits & Perks

• 💰 Competitive cash compensation with equity
• 🏖️ Remote-friendly with in-person anchor days
• 📈 Career growth at a leading SaaS company

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min
4. 4Executive Interview· 45 min
5. 5Reference Check· 1 week