Description

You will manage a portfolio of high-net-worth customers for Betano in the Canadian market, building strong relationships to enhance loyalty and retention. You'll monitor performance, provide personalized rewards, host exclusive events, and represent the voice of key accounts to drive business success.

Requirements

• Bachelor's or Master's degree in Marketing, Business, or related field
• Experience in customer-facing environment; key customer management a plus
• Excellent command of English
• Strong relationship-building and communication skills
• Passion for online gaming industry

Responsibilities

• Manage portfolio of high-net-worth customers to foster loyalty and retention
• Monitor individual customer performance and ensure timely provision of rewards
• Deliver top-tier customer service as primary point of contact
• Proactively target customers at strategic lifecycle points to drive growth
• Plan and host local and global Key Account events