Description

You will lead and scale CRM strategy across 50+ sports projects, overseeing a cross-functional team to drive customer engagement and retention. You'll collaborate with product, marketing, and analytics teams to align CRM initiatives with business growth.

Requirements

• 3+ years in a Head/Lead-level CRM or similar leadership role
• Proven experience in the Sports industry or sports digital products
• Strong leadership and people management skills
• Strategic mindset with hands-on CRM platform experience
• Ability to manage multiple projects in a fast-paced environment

Responsibilities

• Lead CRM strategy across 50+ sports projects
• Manage, mentor, and scale a high-performing CRM team
• Define and implement CRM best practices for engagement and retention
• Collaborate with Marketing, Product, Analytics, and Technology teams
• Monitor CRM performance and optimize across sports verticals