💼 About This Role

You'll own a portfolio of customers at Campfire, driving adoption and retention for finance and accounting teams. You'll be the primary partner ensuring customers realize measurable value from the platform. Collaborate cross-functionally to deliver a best-in-class experience and identify expansion opportunities.

🎯 What You'll Do

• Own post-implementation success for a portfolio of customers
• Drive adoption, engagement, and value realization across accounts
• Manage renewals and identify expansion opportunities
• Lead customer enablement sessions and workflow optimization reviews

📋 Requirements

• 3+ years of Customer Success or Account Management in B2B SaaS
• Experience supporting finance or accounting teams
• Strong technical aptitude and ability to learn complex platforms
• Bachelor's degree or equivalent experience

✨ Nice to Have

• ERP or accounting software experience (QuickBooks, Xero, etc.)
• Background in finance, accounting, or operations

🎁 Benefits & Perks

• 💰 Competitive compensation range $100K-$140K plus equity
• 🏖️ Remote flexibility (role based in New York)
• 📈 Growth opportunities in a fast-moving startup