🛠 Tech Stack

💼 About This Role

You'll provide expert technical support for Hostinger products via live chat and tickets. Your core impact is simplifying complex web hosting issues into actionable steps for customers of all levels. This role stands out with a 100% remote setup and opportunities to improve the Kodee AI Assistant.

🎯 What You'll Do

• Provide expert support via live chat and tickets
• Troubleshoot technical issues and simplify steps
• Contribute to CX improvement initiatives
• Stay updated on Hostinger product updates and web hosting tech

📋 Requirements

• Fluent in English (C1 or native)
• Experience in tech or SaaS customer support via live chat
• Understanding of web hosting fundamentals (domains, DNS, emails, control panels)