🛠 Tech Stack

💼 About This Role

You'll act as a trusted advisor for Enterprise accounts, maximizing customer lifetime value and success with MongoDB. You'll drive retention, revenue realization, and long-term advocacy while mentoring team members. This role offers the chance to impact high-stakes business goals and work with cutting-edge database technology in a hybrid setup.

🎯 What You'll Do

• Advise on advanced operational strategies and best practices for complex accounts
• Conduct comprehensive business reviews analyzing technical health and risk
• Drive cross-functional account strategy to maximize value and retention
• Track progress against key outcomes and report to senior leadership

📋 Requirements

• 7-10+ years in a technical customer-facing role
• 4+ years accountability for customer health and revenue
• Excellent communication skills to influence technical and business outcomes
• Bachelor's degree in Computer Science, STEM, or equivalent experience

✨ Nice to Have

• Experience with consumption-based products
• MongoDB certification or deep knowledge

🎁 Benefits & Perks

• 👶 Generous parental leave policy
• 🌱 Employee affinity groups
• 💰 Fertility assistance
• 🏖️ Flexible working model

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical interview· 60 min
4. 4Final round with leadership· 45 min

🚩 Heads Up

• Senior role with 7-10+ years required but only 4+ years in accountability for customer health
• Hybrid model in Stockholm may limit candidate pool