💼 About This Role

You'll provide exceptional customer service to participants in wellness programs, handling inquiries via phone, email, and chat. You'll also support advocacy services to help members navigate their benefits effectively.

🎯 What You'll Do

• Answer questions about HealthCheck360 products and services via phone, email, and chat
• Process Physician's Screening Forms and participant outreaches
• Provide feedback and solutions to improve participant experience
• Support advocacy services to help members understand benefits

📋 Requirements

• Positive attitude
• Team-oriented mindset
• Solution-focused approach
• Highly organized

🎁 Benefits & Perks

• 🏥 Medical, Dental, Vision Insurance
• 💰 401(k) with company match
• 🏖️ PTO and Paid Holidays
• 👶 Maternity/Parental Leave
• 🏢 Subsidized Parking

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 day