Social Media Engagement Specialist at Jobs at Contentful

3h ago

Social Media Engagement Specialist

Denver, Colorado, United States

full-timejuniorsoftware

Tech Stack

Description

You will be the daily voice of our channels, engaging with the community to build trust and find earned media moments. You'll manage the social inbox, contribute to the editorial calendar, create and schedule social-first content, audit emerging platforms, and report on performance to drive strategy.

Requirements

1-3 years of experience managing social media channels for a brand, agency, or executive
Exceptional writing with a human touch
Proficiency with tools like Sprout Social or Hootsuite
Basic design/video editing skills
Curious mindset comfortable in fast-paced environments

Responsibilities

Own the social inbox and engage daily with audience to build relationships and surface relevant moments
Monitor mentions, community conversations, competitors, and industry trends for timely participation
Contribute to editorial calendar and create/edit/schedule engaging social-first content
Conduct channel audits and research emerging trends; drive YouTube process for optimization and growth
Report on post and profile performance to identify drivers of audience growth and engagement

Jobs at Contentful

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed around the world.