21h ago

Content Designer Senior

Brazil

โœจ $60k-$90k / yearest.

full-timesenior Remotefinance

๐Ÿ’ผ About This Role

You'll shape and optimize conversational journeys for a financial assistant platform used daily by thousands of customers, combining UX writing, conversational AI strategy, and data analysis to improve performance metrics and user satisfaction. This role is ideal for someone who sees conversation design as both a creative and analytical discipline.

๐ŸŽฏ What You'll Do

  • Design and optimize conversational experiences to reduce friction.
  • Define and evolve the AI assistant's tone of voice.
  • Analyze real user conversations to identify pain points and opportunities.
  • Collaborate with Product, Data, Engineering, and Marketing teams.

๐Ÿ“‹ Requirements

  • Proven experience as a UX Writer or Content Designer with portfolio
  • Experience designing conversational AI solutions and chatbot interactions
  • Strong analytical mindset combined with UX sensitivity
  • Ability to connect UX decisions with business metrics

โœจ Nice to Have

  • Experience with Design Systems and content governance
  • Knowledge of prompt engineering, LLM limitations, and RAG concepts
  • Experience in fintech or financial services

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Fully remote work model
  • ๐Ÿฅ Health and dental insurance with no coparticipation
  • ๐Ÿ“š Educational assistance covering courses, books, degrees
  • ๐Ÿ–ฅ๏ธ Home office allowance and furniture assistance
  • ๐ŸŽ‚ Birthday day off

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Portfolio Reviewยท N/A
  3. 3Hiring Manager Interviewยท 45 min
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