Tech Stack

Description

You'll be the welcoming face of our campus, managing front desk operations, handling inbound calls, and supporting the Admissions Department with documentation tasks. Your role is crucial in creating a positive first impression for visitors and prospective students, helping to attract and engage them effectively.

Requirements

• High School Diploma or GED.
• Ability to work in a fast-paced, compliance-oriented educational environment.
• Detail-oriented, organized, and able to multitask under pressure.
• Proficient in MS Office (Word, Excel, Outlook, SharePoint, Teams).
• Strong verbal and written communication skills with a customer service focus.

Responsibilities

• Greet and assist all visitors, providing information and directing them appropriately.
• Handle inbound calls, addressing inquiries and facilitating communication.
• Assist Admissions Department with electronic and hardcopy documentation tasks.
• Enter and manage inquiries into CampusNexus promptly.
• Generate daily activity reports on interviews and financial aid appointments.