Description

You will run the local Carvana hub, overseeing market launch, operations, logistics, and team engagement. You'll lead a team of Customer Advocates, driving performance and development while assessing business trends to proactively solve problems.

Requirements

• Big picture thinker with ability to manage employee and customer experience
• Strong people leader with team development skills
• Proactive problem-solving and assessment of business trends
• Ability to handle multiple projects and roll up sleeves
• Strong reporting and presentation skills

Responsibilities

• Be a continuous positive force and build team morale
• Interview, onboard, and train Customer Advocates
• Provide feedback, performance check-ins, and set goals
• Recognize individual and team accomplishments
• Generate reports and present to upper management