1h ago
Product Owner – Reliability (Post-Booking)
Mexico City, Mexico City, Mexico
full-timemid Hybridairline
Tech Stack
Description
You'll lead and evolve the airline's self-service kiosk channel, prioritizing business opportunities and ensuring value delivery to passengers. Work with cross-functional teams using agile methodologies to drive product improvements.
Requirements
- 2+ years as Product Owner for digital products
- University degree in Engineering, Systems, Computer Science or related field
- Experience with Agile methodologies (Scrum, Kanban)
- Proficient in Jira, Confluence, New Relic, FullStory or similar tools
- Advanced English proficiency
Responsibilities
- Own the kiosk channel within the e-commerce ecosystem
- Identify, propose, and prioritize new business opportunities based on data and user feedback
- Create and maintain the product backlog aligned with strategic objectives
- Collaborate with development, design, and stakeholders to deliver initiatives
- Monitor key metrics to evaluate channel performance and make data-driven decisions
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