22h ago

Director, Client Services

Burbank, CA

$170k-$190k / year

full-timedirectormedia

๐Ÿ’ผ About This Role

You'll lead strategic delivery and execution of partner relationships across Sphere's portfolio, managing fulfillment of Exosphere advertising campaigns. You'll ensure best-in-class servicing and drive long-term partner value across all touchpoints. This role sits at the intersection of internal teams and external clients, translating partnership vision into flawless execution.

๐ŸŽฏ What You'll Do

  • Deliver exceptional service to advertising partners and fulfill contractual obligations
  • Build and maintain strong client relationships throughout the campaign lifecycle
  • Coordinate with clients' creative teams to develop compelling assets
  • Deliver end-of-campaign reports summarizing performance metrics and ROI

๐Ÿ“‹ Requirements

  • 8+ years experience in strategic consulting, client services, or account management
  • Exceptional commercial production and project management skills
  • Confident communicator comfortable leading internal and client-facing meetings
  • Highly adaptable in a fast-paced, dynamic environment

โœจ Nice to Have

  • Experience with Airtable or similar platforms
  • Media, entertainment, tech, live events, or agency background

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Generous PTO
  • ๐Ÿ“ˆ Career development tools
  • ๐Ÿฅ Comprehensive health benefits
  • ๐Ÿ’ฐ Competitive 401k match

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Phone Screenยท 30 min
  2. 2Technical Interviewยท 45 min
  3. 3On-site Interviewยท 2 hours
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