💼 About This Role

You'll provide first-level technical support for hardware and software issues, ensuring smooth IT operations for employees. You'll assist with troubleshooting, perform hardware maintenance, and maintain documentation to improve user self-sufficiency.

🎯 What You'll Do

• Provide first-level technical support for hardware and software issues
• Assist employees with IT-related inquiries and troubleshooting
• Perform hardware maintenance for laptops, workstations, and printers
• Install, configure, update, and troubleshoot software applications

📋 Requirements

• Associate degree in Information Technology, Computer Science, or related field
• At least 1 year of experience in a help desk or technical support role