💼 About This Role

You'll design and lead a program for Stripe's largest users, creating a differentiated post-sales engagement model. Your work will ensure customers see measurable value, reduce churn, and drive growth for top accounts. This role offers a chance to drive global, high-impact programs at a leading fintech company.

🎯 What You'll Do

• Define long-term vision and strategy for the Enterprise Servicing program
• Drive cross-functional execution on key engagements
• Create and analyze program effectiveness measures
• Develop roadmap for program scalability and automation

📋 Requirements

• 5+ years of experience in program management, business operations, or management consulting
• Track record of delivering global, complex programs end-to-end
• Deep problem solving and analysis experience in a sales-oriented environment
• Excellent analytical, presentation, and communication skills to influence all levels

✨ Nice to Have

• Experience with enterprise customers or large accounts
• Background in Customer Success or Technical Account Management programs
• Comfort with SQL or analytics tools

🎁 Benefits & Perks

• 🏖️ Flexible PTO
• 🏥 Comprehensive health insurance
• 💰 Competitive compensation and equity
• 📈 401(k) matching

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Cross-functional Panel· 60 min