13h ago
IT Support Engineer
Heidelberg
โจ $55k-$75k / yearest.
full-time Hybridai-ml
๐ Tech Stack
๐ผ About This Role
You'll manage the Apple ecosystem and Google Workspace environment for a team of 300+ building the future of AI. Your work will ensure reliable, secure, and seamless access to tools. This role combines hands-on support with automation and security compliance.
๐ฏ What You'll Do
- Manage Kandji/IRU MDM platform for device enrollment and security
- Administer Google Workspace including user lifecycle and security
- Provide expert-level support for macOS and iOS devices
- Design zero-touch deployment workflows for onboarding
- Develop automation scripts for repetitive IT tasks
๐ Requirements
- Several years of IT support with focus on Apple device management
- Proven hands-on experience with Kandji or similar MDM solutions
- Expert knowledge of Google Workspace administration and security
- Deep understanding of macOS and iOS enterprise management
โจ Nice to Have
- Experience with SSO/identity management solutions
- Scripting skills (Python, Bash, or AppleScript) for automation
- Google Workspace certification
๐ Benefits & Perks
- ๐๏ธ 30 days paid vacation
- ๐๏ธ Wellhub fitness & wellness subscription
- ๐ง nilo.health mental health support
- ๐ฒ JobRad bike lease program
- ๐ผ Virtual Stock Option Plan
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3Team Fitยท 45 min
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