🛠 Tech Stack

💼 About This Role

You'll coordinate and schedule field service technicians for a fast-paced home services company in Norwalk, CT. You'll handle day-to-day customer interactions and ensure seamless dispatch operations to support company growth. This role offers opportunities for growth and development in operations or management.

🎯 What You'll Do

• Schedule field service technicians daily
• Answer inbound and make outbound calls
• Dispatch technicians to service jobs
• Maintain customer database accuracy

📋 Requirements

• 1-5 years of customer service experience
• Hard work ethic with willingness to work OT
• Strong team mentality and customer-first approach
• Experience using Service Titan system (preferred)

✨ Nice to Have

• Experience in HVAC or home services industry
• Interest in operations or management

🎁 Benefits & Perks

• 💰 Competitive salary $26-$28/hr
• 🏥 Medical, Vision, Dental Insurance
• 🏖️ Paid vacation and holidays
• 🏦 401K with employer match
• 📚 Tuition reimbursement

🚩 Heads Up

• Requirements mention Service Titan as a bonus but it's listed under requirements