Tech Stack

Description

You will collaborate with customers and internal teams to implement and configure benefits administration solutions, translating business needs into detailed requirements and conducting testing to ensure seamless functionality.

Requirements

• 3+ years experience as a Business Analyst or in software implementation with external clients
• Knowledge of benefits administration or Taft-Hartley industry preferred
• Ability to manage multiple projects, prioritize tasks, and meet deadlines
• Exceptional written and verbal communication skills
• Bachelor's degree in Information Systems, Computer Science, or related field

Responsibilities

• Engage directly with customers for implementation, configuration, testing, and training of software suite
• Prioritize and execute multiple development projects including eligibility files and module installations
• Translate business needs into detailed requirements, user stories, and design documents
• Facilitate requirements-gathering sessions and solution review meetings with stakeholders
• Collaborate with cross-functional teams to align with stakeholder needs and business objectives