23h ago

Resident Services Manager

Columbus, Ohio

โœจ $45k-$60k / yearest.

full-timemidreal-estate

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead resident relations and leasing operations at a student housing community, fostering a high-quality living experience. Your impact will drive resident satisfaction, retention, and community engagement. This role offers a chance to develop leadership skills in a dynamic property management environment.

๐ŸŽฏ What You'll Do

  • Manage resident complaints and mediation processes.
  • Coordinate lease documentation and move-ins.
  • Lead resident events to boost community engagement.
  • Oversee reputation management across review platforms.

๐Ÿ“‹ Requirements

  • 2+ years in property management or resident services
  • Strong conflict resolution and interpersonal skills
  • Familiarity with Entrata or similar property software
  • Proficiency in Microsoft Office and social media

โœจ Nice to Have

  • Experience with student housing
  • Bilingual skills

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Discretionary annual bonus
  • ๐Ÿ–๏ธ Paid Time Off and floating holidays
  • ๐Ÿฅ Health, Dental, and Vision Insurance
  • ๐Ÿ“ˆ 401k Matching
  • ๐Ÿ‘ถ Paid Parental Leave

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Initial Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Final Interviewยท 45 min
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