23h ago
Resident Services Manager
Columbus, Ohio
โจ $45k-$60k / yearest.
full-timemidreal-estate
๐ Tech Stack
๐ผ About This Role
You'll lead resident relations and leasing operations at a student housing community, fostering a high-quality living experience. Your impact will drive resident satisfaction, retention, and community engagement. This role offers a chance to develop leadership skills in a dynamic property management environment.
๐ฏ What You'll Do
- Manage resident complaints and mediation processes.
- Coordinate lease documentation and move-ins.
- Lead resident events to boost community engagement.
- Oversee reputation management across review platforms.
๐ Requirements
- 2+ years in property management or resident services
- Strong conflict resolution and interpersonal skills
- Familiarity with Entrata or similar property software
- Proficiency in Microsoft Office and social media
โจ Nice to Have
- Experience with student housing
- Bilingual skills
๐ Benefits & Perks
- ๐ฐ Discretionary annual bonus
- ๐๏ธ Paid Time Off and floating holidays
- ๐ฅ Health, Dental, and Vision Insurance
- ๐ 401k Matching
- ๐ถ Paid Parental Leave
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Initial Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Final Interviewยท 45 min
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