4h ago

Program Management (Merchant Strategy)

Z-Test & Templates Only
full-timemide-commerce

Tech Stack

Description

You will develop growth and operational strategies for merchants on Coupang Eats, establish and monitor key performance indicators, and improve operational processes to deliver the best customer experience for both ordering customers and merchants.

Requirements

  • 3+ years in consulting or strategy planning
  • Ability to define problem statements and derive data-driven solutions
  • Experience leading large-scale projects and delivering results
  • Strong cross-functional collaboration and communication skills
  • Proficiency in SQL

Responsibilities

  • Develop growth and operational strategies for Coupang Eats merchants
  • Establish and monitor key merchant performance metrics
  • Improve operational processes to enhance customer and merchant experience
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