23h ago

Senior Delivery Success Manager

Toronto, Ontario, Canada

$103k-$140k / year

full-timesenior Hybridcybersecurity

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead and develop Okta partners to successfully deliver identity and access management services. You'll ensure partners meet delivery standards and scale high-quality implementations. This is an opportunity to work cross-functionally and shape partner strategies.

๐ŸŽฏ What You'll Do

  • Develop delivery capability across the assigned partner portfolio.
  • Guide partners through the Service Delivery Partner maturity model.
  • Review and validate partner go-live submissions.
  • Serve as delivery advisor for sales teams on partner selection.

๐Ÿ“‹ Requirements

  • 7+ years of experience in enterprise software delivery or partner success
  • Experience working with system integrators or service delivery partners
  • Strong understanding of identity and access management concepts
  • Familiarity with enterprise SaaS deployment models

โœจ Nice to Have

  • Familiar with several programming languages (.NET, JavaScript, Python, Java)
  • Familiar with open-source tools and development practices
  • Familiar with load balancers, reverse proxies, and Web Access Management tech (e.g., F5, Oracle, NGINX)

๐ŸŽ Benefits & Perks

  • ๐Ÿฉบ Health, dental, and vision insurance
  • ๐Ÿ’ฐ Equity and bonus
  • ๐Ÿ–๏ธ PTO and parental leave
  • ๐Ÿ“ˆ RRSP with match

๐Ÿ“จ Hiring Process

Estimated timeline: 3-5 weeks ยท AI estimate

  1. 1Application Reviewยท 1-2 weeks
  2. 2Phone Screenยท 30 min
  3. 3Technical/Behavioral Interviewยท 1 hour
  4. 4Final Roundยท 1 hour
  5. 5Offerยท 1 week
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