Description

In this role, you'll help our enterprise clients get maximum value from our data platform through tailored training and ongoing support. You'll work with high-value clients across diverse industries, ensuring they achieve their goals while contributing to client retention and account growth.

Requirements

• University educated
• 2+ years client-facing experience (client/sales/account management)
• Strong emotional intelligence and interpersonal skills
• Proactive and self-motivated
• Excellent organisational and communication skills

Responsibilities

• Deliver tailored training sessions to enterprise clients
• Ensure clients get maximum value from the platform
• Identify up-sell and cross-sell opportunities
• Manage multiple client tasks and improve processes
• Build strong relationships with high-value clients