5h ago
Head of Information Security
San Mateo, California, United States
full-timedirectorcloud communications, AI
Description
You will lead Sendbird's comprehensive information security programs, manage compliance frameworks (SOC 2, HIPAA, ISO 27001, ISO 42001), and partner with engineering to embed security into our AI-first platform. This hands-on role reports to the CFO and owns global IT Operations, incident response, and building a security culture that scales with our growth.
Requirements
- 10+ years combined experience in security management and IT operations
- Proven experience running security programs at a B2B SaaS or cloud company
- Deep knowledge of compliance frameworks (ISO 27001, SOC 2, HIPAA, GDPR)
- Experience managing and mentoring a global security team
- Strong ability to communicate risk to both engineers and executives
Responsibilities
- End-to-end accountability for Security, IT, and Compliance globally
- Own and evolve compliance frameworks (SOC 2, HIPAA, ISO 27001, ISO 42001)
- Partner with engineering on threat modeling and secure architecture
- Champion defense-in-depth philosophy across the organization
- Lead incident response and manage security for AI-driven products
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