💼 About This Role

You'll manage complex liability claims for small business policyholders, guiding cases from investigation through resolution with precision and care. Your decisions directly influence customer trust, financial outcomes, and overall claims quality. This high-impact role sits at the heart of the claims experience, where analytical rigor meets customer empathy.

🎯 What You'll Do

• Investigate, evaluate, and resolve complex liability claims.
• Analyze policy coverage, liability, and damages.
• Communicate with policyholders, claimants, and witnesses.
• Ensure compliance with regulatory and jurisdictional requirements.

📋 Requirements

• 4+ years experience handling liability claims with bodily injury
• Expertise in injury evaluation and liability assessment
• Strong communication skills for complex claim decisions
• Texas Independent Adjuster License (or ability to obtain)

✨ Nice to Have

• Experience with General Liability, Bodily Injury, Property Damage claims
• Knowledge of legal frameworks and regulatory compliance
• Ability to manage multiple complex cases simultaneously

🎁 Benefits & Perks

• 💰 Competitive salary $81,000-$123,000
• 🏥 Comprehensive medical, dental, vision insurance
• 🏖️ Flexible paid time off and parental leave
• 🏡 Remote-friendly work environment
• 📈 Professional development and career growth

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 1 hour
3. 3Offer· N/A