🛠 Tech Stack

💼 About This Role

You'll join Block's Square Account Management team to help SMB merchants grow their business through product education and advice. You'll nurture relationships, cross-sell solutions, and act as an internal advocate for your book of business. This role offers remote work with preference for city-based candidates.

🎯 What You'll Do

• Grow and retain a multi-million dollar GPV customer base
• Understand customer needs to help achieve their business goals
• Cross sell and upsell products by discovering customer leads
• Address customer concerns and issues strategically
• Support peers by taking on a product specialization

📋 Requirements

• 2-3 years in Sales/Account Management or related field
• Experience discovering and closing sales opportunities
• Managing a pipeline to achieve revenue targets
• Interest in business operations and strategy

✨ Nice to Have

• Salesforce experience
• BA/BS or relevant experience

🎁 Benefits & Perks

• 🏡 Remote work
• 🏥 Medical insurance
• ⏰ Flexible time off
• 💰 Retirement savings plans
• 👶 Modern family planning

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Team Interview· 60 min