💼 About This Role

You'll design tools for claims handlers and customers at a fast-growing fintech, working in a cross-functional team to solve complex operational challenges. This role blends internal tool and mobile app design.

🎯 What You'll Do

• Work cross-functionally with product managers, engineers, and operations.
• Conduct user research to inform design decisions.
• Deliver high-quality designs for claims workflows.
• Navigate stakeholder expectations in a high-cost area.

📋 Requirements

• Experience designing complex workflows with many moving parts.
• Proficiency in AI tools to optimize workflow.
• Comfort shipping internal tools and mobile apps.
• Self-starter mindset with continuous improvement focus.

✨ Nice to Have

• Experience in fintech or insurance.
• Familiarity with design systems.
• Background in service design.

🎁 Benefits & Perks

• 💷 Competitive bonus scheme rewarding high performance.
• 🏖️ 4-week sabbatical after 4 years.
• 🛫 4 weeks work from anywhere annually.
• 🍎 Mental wellbeing support via Oliva.
• 📚 Learning budget for books and training.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Portfolio Review· 1 hour
3. 3Technical Interview· 1 hour
4. 4Offer· N/A