🛠 Tech Stack

💼 About This Role

You'll lead a local Carvana hub, overseeing operations, logistics, and team development. You'll drive production and customer satisfaction in a fast-paced, start-up environment. This role offers a chance to shape market success and grow your leadership skills.

🎯 What You'll Do

• Interview, select, and onboard Customer Advocates
• Coach team members through feedback and performance check-ins
• Generate and present regular reports to upper management
• Resolve complex customer-facing issues effectively

📋 Requirements

• 5+ years in customer-facing team environment
• 3+ years of management experience
• Proven history of developing and coaching employees
• Experience with strategic planning and guiding teams to exceed goals

✨ Nice to Have

• Bachelor's degree
• Experience with Salesforce or Tableau
• Experience handling logistics

🎁 Benefits & Perks

• 🏥 Medical, Dental, Vision
• 💰 401K with company match
• 🎓 Student loan payments
• 🚗 Vehicle discounts
• 🐾 Pet benefits

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2On-site Interview· 2 hours
3. 3Offer· N/A

🚩 Heads Up

• No salary mentioned; estimated based on role and location
• Physical requirements include lifting up to 50 lbs and standing for 8+ hours