10h ago
Senior Operations Manager, Accounts (West)
Mountain View, CA
$100k-$160k / year
full-timemidhealthcare
๐ Tech Stack
๐ผ About This Role
You'll drive client growth and operational optimization for revenue-cycle management at a fast-growing healthcare AI company. You will own end-to-end business processes cross-functionally and lead high-visibility projects in a hyper-growth environment.
๐ฏ What You'll Do
- Drive client growth through operational optimization and new initiatives
- Develop and standardize internal processes, reporting, and training
- Manage relationships for largest accounts ($1.2-1.5M ARR)
- Collaborate cross-functionally with Product, Engineering, and Sales
๐ Requirements
- 3-5 years of experience in consulting, investment banking, or SaaS operations
- Proficiency in SQL and Excel
- Experience leading others in client-facing roles
- Project management expertise in fast-paced environments
โจ Nice to Have
- Experience in Revenue Cycle Management (RCM)
- Prior startup experience
๐ Benefits & Perks
- ๐ฐ Equity offered
- ๐ฅ Health insurance (implied)
- ๐งณ Travel opportunities (10-20%)
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Cross-functional Panelยท 60 min
๐ฉ Heads Up
- Role listed as Senior but experience requirement is 3-5 years (typically mid-level)
- Onsite 5 days per week in expensive area with lower salary band
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