1d ago

Senior Project Manager, Service Delivery

United States

โœจ $115k-$145k / yearest.

full-timesenior Remoteconsulting

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead complex client-facing projects in benefits administration, ensuring seamless service delivery and outstanding client outcomes. Your work will drive execution across onboarding, annual enrollment, and ongoing service improvements. This high-impact role offers the chance to collaborate with cross-functional teams in a remote-first environment.

๐ŸŽฏ What You'll Do

  • Lead client-facing projects across benefits administration
  • Oversee annual enrollment planning and execution
  • Develop project plans using Smartsheet and Jira
  • Coordinate across service delivery, product, and tech teams

๐Ÿ“‹ Requirements

  • 5-10 years in benefits administration or service delivery
  • 2-5 years of direct project management experience
  • Proficiency in Smartsheet required
  • Bachelor's degree required

โœจ Nice to Have

  • Advanced degree preferred
  • PMP certification or SaaS implementation experience
  • Familiarity with Agile, Scrum, and Waterfall

๐ŸŽ Benefits & Perks

  • ๐Ÿ  Remote-first work environment
  • ๐Ÿ’ฐ Competitive compensation with performance incentives
  • ๐Ÿฅ Comprehensive health, dental, vision
  • ๐Ÿ–๏ธ Paid time off and parental leave
  • ๐Ÿ“ˆ Professional development opportunities

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter screenยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Technical/behavioral panelยท 60 min
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