1d ago
Senior Project Manager, Service Delivery
United States
โจ $115k-$145k / yearest.
full-timesenior Remoteconsulting
๐ Tech Stack
๐ผ About This Role
You'll lead complex client-facing projects in benefits administration, ensuring seamless service delivery and outstanding client outcomes. Your work will drive execution across onboarding, annual enrollment, and ongoing service improvements. This high-impact role offers the chance to collaborate with cross-functional teams in a remote-first environment.
๐ฏ What You'll Do
- Lead client-facing projects across benefits administration
- Oversee annual enrollment planning and execution
- Develop project plans using Smartsheet and Jira
- Coordinate across service delivery, product, and tech teams
๐ Requirements
- 5-10 years in benefits administration or service delivery
- 2-5 years of direct project management experience
- Proficiency in Smartsheet required
- Bachelor's degree required
โจ Nice to Have
- Advanced degree preferred
- PMP certification or SaaS implementation experience
- Familiarity with Agile, Scrum, and Waterfall
๐ Benefits & Perks
- ๐ Remote-first work environment
- ๐ฐ Competitive compensation with performance incentives
- ๐ฅ Comprehensive health, dental, vision
- ๐๏ธ Paid time off and parental leave
- ๐ Professional development opportunities
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter screenยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Technical/behavioral panelยท 60 min
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