Tech Stack

Description

As a Market Associate at Airbnb, you will support the growth of differentiated service products by identifying, onboarding, and managing high-quality service providers in your assigned territory. You'll execute core supply acquisition and revenue driving activities, analyze market data, and optimize host store fronts, collaborating with senior market leaders and cross-functional partners.

Requirements

• 4+ years of experience in operations, account management, or sales.
• Strong analytical and problem-solving skills; proficient with Google Sheets/Excel.
• Excellent execution skills and attention to detail.
• Adaptable under tight deadlines and shifting priorities.
• Effective time management and prioritization in ambiguous environments.
• Excellent communication skills with clients and partners.
• Ability to build and maintain relationships with external partners.
• Willingness to travel as needed.
• Experience in the hospitality or travel industry is preferred.
• Proficient in CRM systems; Salesforce experience is a plus.
• Fluent in English and Spanish.

Responsibilities

• Develop strategies to optimize your book of business and drive revenue growth.
• Execute daily initiatives to optimize a large host portfolio and deliver measurable impact.
• Leverage data insights to identify and act on strategic opportunities for revenue growth.
• Own and nurture your book of business within your territory, ensuring host engagement and representing Airbnb in external meetings.
• Deepen your knowledge of assigned markets and service categories.
• Maintain an understanding of software partner integrations, educate clients on product changes, and relay feedback to internal teams.
• Collaborate cross-functionally with internal teams to enable growth and influence business development.