Tech Stack

Description

You will handle customer quotes and orders, support the sales team, and assist with warehouse operations. This role combines sales support with inventory management in a fast-paced environment.

Requirements

• High school diploma or equivalent; additional education or relevant certifications are a plus.
• Proven experience in a sales-oriented role, preferably in a similar industry.
• Strong customer service and interpersonal skills with the ability to build and maintain relationships.
• Proficient in using sales software, CRM systems, and MS Office Suite.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Forklift operation certification (or willingness to obtain certification) is a plus.
• Must be able to lift and carry items up to 50 pounds.
• Ability to stand and walk for extended periods.

Responsibilities

• Assist the sales team with customer inquiries, product information, and order processing.
• Collaborate with customers to understand their needs and provide appropriate product recommendations.
• Prepare and follow up on sales quotations, ensuring accurate and timely responses.
• Maintain a comprehensive understanding of the product line to effectively address customer inquiries and upsell opportunities.
• Provide outstanding customer service to build and maintain strong customer relationships.
• Receive and process incoming stock, ensuring accuracy and timely stocking of products.
• Perform inventory management tasks, including stock replenishment, cycle counts, and order fulfillment.
• Prepare shipments and ensure accurate documentation for outbound orders.
• Maintain a clean and organized warehouse environment for efficient operations.
• Lift and carry items up to 50 pounds.
• Stand and/or walk for extended periods.
• Assist in maintaining sales records, customer databases, and reports.
• Monitor sales metrics and generate periodic sales reports for management review.
• Identify sales trends and opportunities to drive business growth.