🛠 Tech Stack

💼 About This Role

You'll design AI-first experiences for Toast's agentic restaurant management suite, focusing on scheduling, payroll, and team communication. Your work will directly impact customer success metrics and help shape the future of restaurant technology. You'll collaborate cross-functionally to create intuitive, high-quality solutions.

🎯 What You'll Do

• Design end-to-end AI-first experiences for web and mobile platforms.
• Create functional prototypes using AI-native tools like Cursor or v0.
• Run experiments and leverage data to drive better design outcomes.
• Conduct user research and usability testing to inform design decisions.

📋 Requirements

• Fluency with AI-native prototyping tools such as Cursor, v0, Replit.
• Proven experience leveraging design systems for quality and consistency.
• Ability to track and design for customer success metrics using data.
• Experience with AI infrastructure concepts like MCP and agent orchestration.

✨ Nice to Have

• First-hand experience in the restaurant industry.
• Experience designing for AI chat bots, agent tooling, or voice AI.
• Familiarity with AI-native customer support platforms like Intercom or Sierra.

🎁 Benefits & Perks

• 🏖️ Flexible remote work
• 📈 Competitive equity
• 🏥 Health, dental, and vision insurance
• 🏦 401(k) matching
• 🎓 Continuous learning opportunities

📨 Hiring Process

Estimated timeline: 3-4 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Portfolio review· N/A
3. 3Onsite interviews (design exercise, cross-functional)· 3-4 hours