🛠 Tech Stack

💼 About This Role

You'll own and grow a portfolio of existing Aurora customers, driving retention and expansion by aligning our software with their business goals. You'll serve as a trusted advisor and lead strategic account planning to ensure customers see real returns on their investment.

🎯 What You'll Do

• Own and grow a portfolio of customers, driving retention and expansion
• Lead renewals, negotiations, and custom pricing structures
• Develop strategic account plans with customer stakeholders
• Build pipeline by identifying upsell and cross-sell opportunities
• Use product usage data to forecast and mitigate churn risk

📋 Requirements

• 5+ years of account management or customer success in SaaS
• Proven track record of growing portfolio through renewals and upsells
• Experience negotiating contracts and pricing structures
• Ability to build relationships with executive stakeholders
• Experience using data to drive adoption and growth

✨ Nice to Have

• Experience in solar, clean energy, or climate tech
• Familiarity with solar design platforms or project development
• Background in high-growth or remote-first technology companies

🎁 Benefits & Perks

• 🏖️ Flexible PTO
• 🍼 Parental Leave - 16 weeks at 100% salary
• 💰 WFH Stipend - $500-$750 initial
• 🏢 Coworking Stipend - $300/month
• 📶 Connectivity Stipend - up to $100/month