3h ago

Field Service Engineer

Boston, MA

$90k-$120k / year

full-timemid Remotebiotech

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll manage on-site installation, repair, and maintenance of biolayer interferometry systems for a life sciences company. You'll ensure high uptime and performance, directly supporting researchers' breakthroughs. This role offers 50-75% travel to customer sites.

๐ŸŽฏ What You'll Do

  • Install, repair, and calibrate BLI instrumentation on-site
  • Diagnose alarms and technical problems with equipment
  • Perform system validation (IQ/OQ/PQ)
  • Provide customer support via phone, email, or visits

๐Ÿ“‹ Requirements

  • BS in bioengineering or related field
  • 3+ years of instrumentation service experience
  • Troubleshoot and repair technical equipment
  • 50-75% travel availability

โœจ Nice to Have

  • Basic wet lab skills (pipetting, dilutions)
  • Knowledge of IQ/OQ/PQ
  • Experience with CRM documentation

๐ŸŽ Benefits & Perks

  • ๐Ÿš€ Cutting-edge biotech impact
  • โœˆ๏ธ Travel opportunities
  • ๐Ÿ› ๏ธ Autonomous field work

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Phone screenยท 30 min
  2. 2Technical interviewยท 1 hour
  3. 3On-site assessmentยท 2 hours

๐Ÿšฉ Heads Up

  • Physical demands (lift 50+ lbs, stand long periods) may be challenging for some
  • Heavy travel (50-75%) could lead to burnout
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