3h ago
Field Service Engineer
Boston, MA
$90k-$120k / year
full-timemid Remotebiotech
๐ Tech Stack
๐ผ About This Role
You'll manage on-site installation, repair, and maintenance of biolayer interferometry systems for a life sciences company. You'll ensure high uptime and performance, directly supporting researchers' breakthroughs. This role offers 50-75% travel to customer sites.
๐ฏ What You'll Do
- Install, repair, and calibrate BLI instrumentation on-site
- Diagnose alarms and technical problems with equipment
- Perform system validation (IQ/OQ/PQ)
- Provide customer support via phone, email, or visits
๐ Requirements
- BS in bioengineering or related field
- 3+ years of instrumentation service experience
- Troubleshoot and repair technical equipment
- 50-75% travel availability
โจ Nice to Have
- Basic wet lab skills (pipetting, dilutions)
- Knowledge of IQ/OQ/PQ
- Experience with CRM documentation
๐ Benefits & Perks
- ๐ Cutting-edge biotech impact
- โ๏ธ Travel opportunities
- ๐ ๏ธ Autonomous field work
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Phone screenยท 30 min
- 2Technical interviewยท 1 hour
- 3On-site assessmentยท 2 hours
๐ฉ Heads Up
- Physical demands (lift 50+ lbs, stand long periods) may be challenging for some
- Heavy travel (50-75%) could lead to burnout
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