Description

In this role, you'll manage client relationships for Pacvue's eCommerce advertising platform, ensuring customer success through technical support and account growth. You'll act as a day-to-day contact for client requests, collaborate with internal teams, and drive continuous improvement in a fast-paced environment.

Requirements

• Fluent or business-proficient English and French.
• Based in or near London or Paris, able to travel across Europe for client meetings.
• Client management skills in a deadline-driven environment.

Responsibilities

• Ensure customer success through reliable technical support and responsive service.
• Foster account growth by identifying opportunities and sharing with senior team members.
• Provide tactical account support by executing account plans and documenting progress.
• Escalate complex client issues to senior team members and leadership.