Description

You'll support the store leadership team in providing the best customer experience, ensuring fans get the merch they love. You'll use your fandom knowledge to help train new recruits and support daily operations and sales targets.

Requirements

• At least 1 year of retail store experience
• Love for music and pop culture
• Communication, time management, professionalism, operations skills
• Drive to develop team members
• High school diploma or GED equivalent
• Able to navigate the store, merchandise product, and pack/unpack boxes up to 50 pounds

Responsibilities

• Provide an amazing shopping experience
• Cover the sales floor and provide leadership support
• Open and close the store
• Work the register and process sales transactions
• Drive add-on sales using BOPIS and curbside pickup
• Close out the register and communicate shortages or overages
• Understand store sales plan, comp sales goals, and key KPIs
• Assist with planogram changes
• Communicate fashion & music trend information
• Work with Store Management to prevent theft
• Keep the stock room organized and the store tidy
• Help develop and retain a collaborative team
• Perform any other activities as assigned