Tech Stack

Description

You will own and influence the incident management process, maintain the observability stack, participate in on-call rotation, develop automations for reliability, and collaborate with product engineers to embed SRE principles. You'll work with a remote-first team to ensure PandaDoc's platform runs smoothly for over 67,000 customers.

Requirements

• Solid programming experience in Python (Django, AsyncIO) and/or Java (Spring Boot)
• Experience with LGTM observability suite (Loki, Grafana, Tempo, Mimir)
• Experience developing and maintaining Python services in production
• Strong experience with AWS and Kubernetes
• Proficiency with relational databases (PostgreSQL) and messaging systems (RabbitMQ, NATS, Kafka)

Responsibilities

• Own and influence the incident management process end-to-end
• Maintain and evolve on-prem observability stack
• Keep production applications running via on-call rotation
• Develop automations and tools for platform reliability
• Collaborate with product engineers to foster SRE principles