Description

You will be the primary point of contact for guests, ensuring a safe and enjoyable experience at our venues. Your duties include answering questions, scanning tickets, resolving complaints, and monitoring guest conduct.

Requirements

• High School Diploma or equivalent
• 1+ years related work experience
• Excellent customer service skills
• Ability to work flexible hours including nights and weekends
• Good communication and basic math skills

Responsibilities

• Answer guest questions and direct them to venue areas
• Operate coat check rooms
• Scan tickets and administer wristbands
• Resolve guest complaints and escalate as needed
• Monitor guest conduct and alcohol consumption