1h ago

FCR Support Analyst

Tokyo, Japan
full-timemidEnterprise software

Tech Stack

Description

You will provide technical support and guidance to clients using Anaplan's Consolidation software, ensuring seamless integration of financial data and compliance with accounting standards. You'll troubleshoot issues, train users, and collaborate with development teams.

Requirements

  • Proven experience in accounting roles with focus on financial consolidation
  • Strong technical skills including experience with consolidation software (e.g., Hyperion, SAP BPC, Oracle HFM)
  • Ability to speak and write both Japanese and English
  • Excellent communication skills to explain technical concepts to non-technical users
  • Familiarity with accounting standards (e.g., IFRS, GAAP) and financial reporting requirements

Responsibilities

  • Provide exceptional support to clients using consolidation software
  • Guide clients through implementation and configuration of consolidation software
  • Diagnose and troubleshoot technical issues with consolidation software
  • Develop and deliver training sessions on effective use of consolidation software
  • Act as liaison between clients and development team for feedback and enhancements
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