2d ago

E-Commerce Operations Lead

Hybrid

$55k-$65k / year

full-timemid Hybridhealthcare

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll own how patients discover, evaluate, and purchase products on Montu Pharmacy through a headless Shopify storefront. You'll manage a catalogue of 100+ products, analyze customer behavior, and drive commercial performance. You'll work cross-functionally with paid search, social, CRM, and commercial teams.

๐ŸŽฏ What You'll Do

  • Manage product content across CMS and Shopify (copy, imagery, pricing).
  • Analyze customer behavior and conversion data using GA4 and heatmaps.
  • Identify upsell and cross-sell opportunities based on product relationships.
  • Partner with commercial, CRM, and web development teams on strategy.

๐Ÿ“‹ Requirements

  • 4โ€“7 years of e-commerce experience with D2C brands.
  • Shopify expertise, including headless CMS experience.
  • Analytical mindset with GA4 or similar analytics tools.
  • Detail-oriented with operational discipline for product data.

โœจ Nice to Have

  • Experience in healthcare, pharmacy, or regulated environments.
  • Familiarity with design tools (Figma, Canva) or content creation.
  • Knowledge of product data standards (GTIN, UPC, ASIN).

๐ŸŽ Benefits & Perks

  • ๐Ÿ› ๏ธ Own a channel end-to-end in a scaling healthcare business.
  • ๐Ÿ“Š Measurable impact with visible results.
  • ๐Ÿš€ Autonomous role with voice in strategy.
  • ๐Ÿฅ Learn the healthcare/pharmacy space quickly.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Phone Screenยท 30 min
  2. 2Technical Interviewยท 45 min
  3. 3Final Round with Hiring Managerยท 45 min
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