2d ago
E-Commerce Operations Lead
Hybrid
$55k-$65k / year
full-timemid Hybridhealthcare
๐ Tech Stack
๐ผ About This Role
You'll own how patients discover, evaluate, and purchase products on Montu Pharmacy through a headless Shopify storefront. You'll manage a catalogue of 100+ products, analyze customer behavior, and drive commercial performance. You'll work cross-functionally with paid search, social, CRM, and commercial teams.
๐ฏ What You'll Do
- Manage product content across CMS and Shopify (copy, imagery, pricing).
- Analyze customer behavior and conversion data using GA4 and heatmaps.
- Identify upsell and cross-sell opportunities based on product relationships.
- Partner with commercial, CRM, and web development teams on strategy.
๐ Requirements
- 4โ7 years of e-commerce experience with D2C brands.
- Shopify expertise, including headless CMS experience.
- Analytical mindset with GA4 or similar analytics tools.
- Detail-oriented with operational discipline for product data.
โจ Nice to Have
- Experience in healthcare, pharmacy, or regulated environments.
- Familiarity with design tools (Figma, Canva) or content creation.
- Knowledge of product data standards (GTIN, UPC, ASIN).
๐ Benefits & Perks
- ๐ ๏ธ Own a channel end-to-end in a scaling healthcare business.
- ๐ Measurable impact with visible results.
- ๐ Autonomous role with voice in strategy.
- ๐ฅ Learn the healthcare/pharmacy space quickly.
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Technical Interviewยท 45 min
- 3Final Round with Hiring Managerยท 45 min
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