💼 About This Role

You'll manage a portfolio of Enterprise customers across Thailand and SEA, driving product adoption and maximizing outcomes. As the face of AppsFlyer, you'll serve as a trusted advisor and growth partner, ensuring customers renew with confidence.

🎯 What You'll Do

• Lead onboarding, training, and enablement sessions for new customers.
• Conduct regular check-ins, usage reviews, and strategic syncs.
• Run Executive Business Reviews (EBRs) with key stakeholders.
• Analyze customer data to surface insights and recommend optimizations.

📋 Requirements

• 3-5 years of experience in Customer Success or client-facing SaaS role.
• Strong relationship-building skills with multiple accounts.
• Analytical thinker comfortable working with data.
• Professional fluency in English and Thai language mandatory.

✨ Nice to Have

• Exposure to mobile marketing, martech, or analytics platforms.
• Understanding of SDKs, APIs, or mobile attribution tools.
• Familiarity with AI-powered tools and workflows.

🎁 Benefits & Perks

• 🌍 Global collaboration in a multicultural environment.
• 📈 Growth path actively supported by leadership.
• 🏢 Local autonomy with global team support.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min