17h ago
Program Operations Manager
Los Angeles
โจ $130k-$170k / yearest.
full-timemid Hybridhealthcare
๐ผ About This Role
You'll own outcomes optimization for key programs at a pioneering digital health company. You'll translate data into member experiences to improve health outcomes for underserved populations. This role sits at the intersection of Product, Engineering, and Client Success.
๐ฏ What You'll Do
- Monitor program lifecycle performance and metrics
- Design and launch intervention strategies
- Configure new product experiences end-to-end
- Build and maintain program performance scorecards
๐ Requirements
- 4โ8+ years experience in program operations or related field
- Proven ability to run metrics-driven optimization loops
- Strong project management skills across multiple stakeholders
- Comfort operating in tools + data dashboards and queries
โจ Nice to Have
- Experience with Medicaid/Medicare populations
- Familiarity with medication adherence metrics
- Basic SQL or analytics tooling proficiency
๐ Benefits & Perks
- ๐ฅ Comprehensive health insurance
- ๐๏ธ Unlimited PTO
- ๐ Equity options
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical/Data Assessmentยท 60 min
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