6h ago
Customer Service Associate - Dutch Speaker
Dublin, Ireland
โจ $35k-$45k / yearest.
full-time Hybridmedia
๐ Tech Stack
๐ผ About This Role
You'll handle inbound sales and service inquiries via phone, email, and chat for a global digital content leader. You'll process invoices and support the sales team while building strong customer relationships. This hybrid role requires fluency in Dutch and English.
๐ฏ What You'll Do
- Receive and process inbound sales queries via phone, email, and chat.
- Engage customers to determine needs and suggest relevant products.
- Process, track, code, and handle invoices using computer systems.
- Assist the sales team with administrative tasks and paperwork.
๐ Requirements
- Fluency in Dutch and English (C1 level or above).
- Customer service experience in a relevant role.
- Proficient computer literacy including Microsoft Office Suite.
- Strong communication and organizational skills.
โจ Nice to Have
- Experience with CRM systems.
- Ability to identify sales opportunities.
- Knowledge of digital content industry.
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter callยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Offerยท 1 week
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