6h ago

Customer Service Associate - Dutch Speaker

Dublin, Ireland

โœจ $35k-$45k / yearest.

full-time Hybridmedia

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll handle inbound sales and service inquiries via phone, email, and chat for a global digital content leader. You'll process invoices and support the sales team while building strong customer relationships. This hybrid role requires fluency in Dutch and English.

๐ŸŽฏ What You'll Do

  • Receive and process inbound sales queries via phone, email, and chat.
  • Engage customers to determine needs and suggest relevant products.
  • Process, track, code, and handle invoices using computer systems.
  • Assist the sales team with administrative tasks and paperwork.

๐Ÿ“‹ Requirements

  • Fluency in Dutch and English (C1 level or above).
  • Customer service experience in a relevant role.
  • Proficient computer literacy including Microsoft Office Suite.
  • Strong communication and organizational skills.

โœจ Nice to Have

  • Experience with CRM systems.
  • Ability to identify sales opportunities.
  • Knowledge of digital content industry.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter callยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Offerยท 1 week
0 0 0