💼 About This Role

You'll lead the post-sales Renewals motion in EMEA while personally closing renewals with strategic customers. Your core impact is maximizing gross retention and building cross-functional processes to scale renewal success.

🎯 What You'll Do

• Hire, train, and manage a high-performing Account Management team
• Own end-to-end renewal process for marquee accounts
• Develop win/win negotiation strategies for contract renewals
• Proactively identify and mitigate renewal risks with Customer Success

📋 Requirements

• 5+ years in Account Management or Renewals in B2B SaaS
• 3+ years focused on renewals management in B2B SaaS
• Proven negotiation and retention expertise

✨ Nice to Have

• Experience with executive buyer relationships
• Player/manager experience in a high-growth environment

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🚀 High-growth culture
• 💻 Remote-friendly hybrid
• 🏆 Award-winning workplace