🛠 Tech Stack

💼 About This Role

You'll troubleshoot and resolve data center IT hardware issues and manage RMA processes. You will act as a subject matter expert for L1/L2 technicians and drive process improvements. This role offers the chance to work on cutting-edge AI cloud infrastructure.

🎯 What You'll Do

• Solve firmware and hardware issues with servers
• Execute workarounds for IT hardware issues
• Create processes and documentation for hardware team
• Manage vendor warranty replacements (RMA)

📋 Requirements

• Knowledge of data center servers and hardware
• Deep troubleshooting skills for IT hardware
• Experience with Unix/Linux command line
• Proficiency in spoken and written English

✨ Nice to Have

• Skills in electronics repair at component level (SMD)
• Knowledge of network equipment troubleshooting
• Driving license type B

🎁 Benefits & Perks

• 📈 Career growth and learning opportunities
• ⚖️ Flexibility and work-life balance
• 🤝 Collaborative and innovative culture
• 🚀 Opportunity to work on impactful AI projects
• 🌍 International environment

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Technical interview· 60 min
3. 3Team interview· 45 min

🚩 Heads Up

• Mismatched level: role titled 'engineer' but requires only basic Linux knowledge, may under-level
• Responsibilities include firmware debugging which typically requires senior-level hardware expertise